Fresh cut flowers generally remain vibrant for 3 to 7 days when properly cared for in an ideal setting. To maximize their longevity, please adhere to the following care tips:

For Bouquets:

• Take off all packaging, including tissue and water packets, within 3 hours of receiving them.
• Trim the stems and place them in a vase filled with clean water.
• Change the water daily and remove any dying flowers to maintain freshness.
• Add half a teaspoon of bleach or a quarter of a Milton Antibacterial tablet to keep the water clear.
• Position the arrangement away from direct sunlight, heat sources, and air conditioning drafts.

For Vase Arrangements:

• Upon arrival, fill the vase to the brim with fresh water. Some flowers may sit low in the vase, so maintaining the water level is crucial to prevent wilting.
• Refresh the water every day and remove any faded blooms to keep the arrangement looking its best.
• Keep the arrangement away from direct sunlight, heat, and drafts from air conditioning.

To keep your vase arrangement thriving, we suggest adding half a cup of water to the center each day. Since some flowers are placed lower in the vase, it's essential to keep the water level consistent to prevent them from wilting.

We provide delivery services from 9 am – 5 pm (suitable for businesses) as well as flexible options throughout the day. This is applicable for same-day orders. To ensure our customers receive the best delivery rates, we may adjust your delivery time based on other orders scheduled for that day. If you have particular timing needs, please reach out to us in advance or include your request in the special instructions field while placing your order online, and we will strive to meet your needs.

We deliver within Melbourne metro typically up to 70km from our base in Essendon. If the address you are entering on our website does not appear valid, please contact us and we will assist you.

For any other special delivery locations please reach out to us before you place your order to see if we can assist.

Our experienced couriers will contact the recipient to see if there is a safe place to leave them. If we are unable to successfully deliver, they will be returned to our store and we will be in touch with you.

Please get in touch as soon as possible and our team will be able to assist you if the flowers have not been dispatched yet.

Unfortunately if your order has been dispatched we cannot cancel your order.

Please get in touch as soon as possible and our team will be able to assist you if the flowers have not been dispatched.

If you order has been shipped already you may be liable for further delivery costs. So please ensure you confirm your delivery address prior to completing your order.

Yes, please contact our store directly and we will be able to assist you over the phone or via email.

Yes our experienced team would love to be apart of your special day. Please feel free to fill in out our enquiry form online or contact us via email.

No! We currently don't have a storefront as all our orders are processed from our stockroom.